Fireblocks Trust Company, LLC is chartered as a limited purpose trust company by the New York State Department of Financial Services to engage in virtual currency business activity. Fireblocks Trust Company, LLC is authorized to offer digital asset custody services to its clients.

The homepage for Fireblocks Trust Company, LLC can be found at https://fireblocks.com/trustco/.

If you have any questions about Fireblocks Trust Company, LLC, please contact our Sales team or reach out to [email protected].

If you have a complaint about Fireblocks Trust Company, LLC, you can reach us directly via:
Email: [email protected]
Telephone: +1 (866) 875-7755
Mail: 5 Pennsylvania Plaza, 23rd Floor, New York, NY 10001.

You may also send complaints directly to the New York Department of Financial Services via:
Email: [email protected]
Telephone Numbers: (800) 342-3736; (212) 480-6400; or (518) 474-6600
Mail: New York State Department of Financial Services Attn: Consumer Affairs, One Commerce Plaza, Albany, NY 12257
Website: https://www.dfs.ny.gov/complaint

Fireblocks LLC offers various services to its customers, including support for the purchase and sale of cryptocurrencies and digital assets, as well as money transmission services on behalf of customers. Fireblocks LLC is a registered Money Services Business with the Financial Crime Enforcement Network (“FinCEN”), a bureau of the U.S. Department of Treasury, and holds money transmission licenses throughout the United States and its territories that are registered with the Nationwide Multistate Licensing System & Registry (“NMLS”). Additional information regarding Fireblocks LLC’s state licenses can be reviewed on the NMLS Consumer Access webpage.

Fireblocks LLC’s FinCEN MSB Registration Number is 31000282850063 and its NMLS ID is 2066055.

Fireblocks LLC is available in the following jurisdictions:

Alabama

If you have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page.

Website: https://asc.alabama.gov/for-industry/enforcement/complaint-procedure/

Alabama Securities Commission: (334) 242-2984 | Toll-free: (800) 222-1253

 

Alaska

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page.

Website: https://www.commerce.alaska.gov/web/Portals/3/pub/DBSGeneralComplaintFormupdated%202.25.21.pdf

 

Arizona

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page.

Website: https://difi.az.gov/complaint

AZ e-Licensing Portal for filing a complaint:

AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint AZ Financial Institutions Division: (602) 771-2800 | Toll-free: (800) 544-0708

 

Arkansas

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may file the completed complaint form available here: https://securities.arkansas.gov/file-a-complaint-2/

Email: [email protected]
Mailing Address: 1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Phone: (501) 324-9260
Fax: (501) 324-9268

 

California

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may file the completed form online here: https://dfpi.ca.gov/submit-a-complaint/

Mailing Address:
Division of Corporations and Financial Institutions
One Sansome Street, Suite 600
San Francisco, CA 94104-4428
Phone: (415) 263-8500
Email: [email protected]

 

Colorado

If you are a Colorado Resident and have a complaint about Fireblocks LLC that has gone unresolved, you can file a complaint with the Colorado Division of Banking. ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any supporting documentation via mail or email to the Division of Banking at:

Mailing Address:
Colorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202

Email: [email protected]
Website: https://banking.colorado.gov/industry/money-transmitters

 

Connecticut

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page.

Website: https://portal.ct.gov/dob/consumer/consumer-complaints/money-transmitter#:~:text=In%20addition%20to%20the%20DOB,(855)%20411%2D2372

Telephone Direct: (860) 240-8170

 

Delaware

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Delaware Office of the State Bank Commissioner’s website.

Website: https://banking.delaware.gov/complaint-information/

Phone: (302) 739-4235

Mailing Address:
Office of the State Bank Commissioner
1110 Forrest Avenue
Dover, DE 19904

District of Columbia

All complaints against Fireblocks LLC (License No. MTR2066055) from District of Columbia residents should be directed to:

Mailing Address:
Department of Insurance, Securities, and Banking
1050 First St. NE, Suite 801
Washington, DC 20002

Phone: (202) 727-8000

Florida

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Florida Office of Financial Regulation’s website.

Website: https://www.flofr.gov/sitePages/FileAComplaint.htm

Mailing Address:
Florida Office of Financial Regulation
200 E. Gaines Street
Tallahassee, FL 32399-0376

Phone: (850) 487-9687

Georgia

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may file it by contacting the Georgia Department of Banking and Finance – Consumer Resources via their website.

Website: https://consumer.georgia.gov/resolve-your-dispute/how-do-i-file-complaint

Hawaii

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Hawaii Department of Commerce and Consumer Affairs’ website.

Website: https://cca.hawaii.gov/dfi/complaints/

Mailing Address:
Division of Financial Institutions
335 Merchant Street, Room 221
Honolulu, HI 96813

Phone: (808) 586-2820

Idaho

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Idaho Department of Finance’s website.

Website: https://www.finance.idaho.gov/complaint/

Phone: (208) 332-8000

Mailing Address:
Idaho Department of Finance
800 Park Blvd, Suite 200
Boise, ID 83712

Illinois

For consumer complaints, please contact:

Mailing Address:
Illinois Department of Financial and Professional Regulation
Division of Financial Institutions
320 W. Washington
Springfield, IL 62786

Toll-Free Number: (888) 473-4858

Indiana

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Indiana Department of Financial Institutions’ website.

Website: https://www.in.gov/dfi/consumer-information/file-a-complaint/

Phone: (317) 232-3955

Mailing Address:
Indiana Department of Financial Institutions
30 S. Meridian Street, Suite 300
Indianapolis, IN 46204

Iowa

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Iowa Division of Banking’s website.

Website: https://www.iid.iowa.gov/consumers/file-complaint

Phone: (515) 281-4014

Mailing Address:
Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, IA 50309

Kansas

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Kansas Office of the State Bank Commissioner’s website.

Website: https://www.osbckansas.org/consumer-assistance/file-a-complaint/

Phone: (785) 296-2266

Mailing Address:
Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603

Kentucky

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Kentucky Department of Financial Institutions’ website.

Website: https://kfi.ky.gov/Pages/default.aspx

Phone: (502) 573-3390

Mailing Address:
Kentucky Department of Financial Institutions
1025 Capital Center Drive, Suite 200
Frankfort, KY 40601

Louisiana

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Louisiana Office of Financial Institutions.

Website: https://ofi.la.gov/Complaints.html

Phone: (225) 925-4660

Mailing Address:
Office of Financial Institutions
8660 United Plaza Boulevard, 2nd Floor
Baton Rouge, LA 70809

Maine

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Maine Bureau of Consumer Credit Protection’s website.

Website: https://www.maine.gov/pfr/consumercredit/file_complaint.htm

Phone: (207) 624-8527 | Toll-free: (800) 332-8529

Mailing Address:
Bureau of Consumer Credit Protection
35 State House Station
Augusta, ME 04333

Maryland

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Maryland Commissioner of Financial Regulation.

Website: https://www.dllr.state.md.us/finance/consumers/frmcomplaint.shtml

Phone: (410) 230-6100 | Toll-free: (888) 784-0136

Mailing Address:
Commissioner of Financial Regulation
1100 North Eutaw Street, Suite 611
Baltimore, MD 21201

Massachusetts

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Massachusetts Division of Banks’ website.

Website: https://www.mass.gov/how-to/file-a-complaint-against-a-financial-institution-or-lender

Phone: (617) 956-1500 | Toll-free: (800) 495-BANK (2265)

Mailing Address:
Massachusetts Division of Banks
1000 Washington Street, 10th Floor
Boston, MA 02118

Michigan

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Michigan Department of Insurance and Financial Services.

Website: https://www.michigan.gov/difs/complaints

Phone: (877) 999-6442

Mailing Address:
Michigan Department of Insurance and Financial Services
P.O. Box 30220
Lansing, MI 48909

Minnesota

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Minnesota Department of Commerce’s website.

Website: https://mn.gov/commerce/consumers/file-a-complaint/

Phone: (651) 539-1600 | Toll-free: (800) 657-3602

Mailing Address:
Minnesota Department of Commerce
85 7th Place East, Suite 280
Saint Paul, MN 55101

Mississippi

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Mississippi Department of Banking and Consumer Finance.

Website: https://www.dbcf.ms.gov/complaints

Phone: (601) 321-6901

Mailing Address:
Department of Banking and Consumer Finance
P.O. Box 12129
Jackson, MS 39236-2129

Missouri

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Missouri Division of Finance’s website.

Website: https://finance.mo.gov/consumer-complaints.php

Phone: (573) 751-3242

Mailing Address:
Missouri Division of Finance
301 West High Street, Room 630
Jefferson City, MO 65101

Montana

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Montana Division of Banking and Financial Institutions.

Website: https://banking.mt.gov/Complaints

Phone: (406) 841-2920

Mailing Address:
Montana Division of Banking and Financial Institutions
301 South Park Avenue, Suite 316
Helena, MT 59601

Nebraska

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete an Online Complaint Form as stated on the Nebraska Department of Banking and Finance’s website.

Website: https://ndbf.nebraska.gov/consumers/file-complaint

Phone: (402) 471-2171

Mailing Address:
Nebraska Department of Banking and Finance
1526 K Street, Suite 300
Lincoln, NE 68508

Nevada

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Nevada Financial Institutions Division.

Website: https://fid.nv.gov/Complaints/Complaints/

Phone: (775) 684-2970 | Toll-free: (866) 858-8951

Mailing Address:
Nevada Financial Institutions Division
3300 W. Sahara Avenue, Suite 250
Las Vegas, NV 89102

New Hampshire

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the New Hampshire Banking Department.

Website: https://www.nh.gov/banking/consumer-assistance/complaint.htm

Phone: (603) 271-3561

Mailing Address:
New Hampshire Banking Department
53 Regional Drive, Suite 200
Concord, NH 03301

New Jersey

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the New Jersey Department of Banking and Insurance.

Website: https://www.state.nj.us/dobi/consumer.htm

Phone: (609) 292-7272 | Toll-free: (800) 446-7467

Mailing Address:
New Jersey Department of Banking and Insurance
Consumer Inquiry and Case Preparation Unit
P.O. Box 471
Trenton, NJ 08625

New Mexico

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may complete a complaint form available on the New Mexico Regulation and Licensing Department’s website.

Website: https://www.rld.nm.gov/financial-institutions/complaints/

Phone: (505) 476-4500

Mailing Address:
New Mexico Regulation and Licensing Department
Financial Institutions Division
P.O. Box 25101
Santa Fe, NM 87504

New York

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the New York Department of Financial Services.

Website: https://www.dfs.ny.gov/complaint

Phone: (800) 342-3736

Mailing Address:
New York Department of Financial Services
Consumer Assistance Unit
One State Street
New York, NY 10004-1511

North Carolina

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the North Carolina Office of the Commissioner of Banks.

Website: https://www.nccob.gov/Online/Complaints/

Phone: (919) 733-3016

Mailing Address:
Office of the Commissioner of Banks
4309 Mail Service Center
Raleigh, NC 27699-4309

North Dakota

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the North Dakota Department of Financial Institutions.

Website: https://www.nd.gov/dfi/complaints

Phone: (701) 328-9933

Mailing Address:
North Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismarck, ND 58501

Ohio

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Ohio Division of Financial Institutions.

Website: https://www.com.ohio.gov/fiin/complaints.aspx

Phone: (614) 644-7500 | Toll-free: (866) 278-0003

Mailing Address:
Ohio Division of Financial Institutions
77 South High Street, 21st Floor
Columbus, OH 43215

Oklahoma

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Oklahoma State Banking Department.

Website: https://banking.ok.gov/ConsumerAssistance

Phone: (405) 521-2782

Mailing Address:
Oklahoma State Banking Department
2900 North Lincoln Boulevard
Oklahoma City, OK 73105 

Oregon

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Oregon Division of Financial Regulation.

Website: https://dfr.oregon.gov/consumers/complaints-licenses/Pages/file-complaint.aspx

Phone: (503) 378-4140 | Toll-free: (866) 814-9710

Mailing Address:
Oregon Division of Financial Regulation
P.O. Box 14480
Salem, OR 97309-0405

Pennsylvania

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Pennsylvania Department of Banking and Securities.

Website: https://www.dobs.pa.gov/Consumers/Pages/File-a-Complaint.aspx

Phone: (717) 787-2665 | Toll-free: (800) 722-2657

Mailing Address:
Pennsylvania Department of Banking and Securities
Market Square Plaza, 17 N 2nd Street, Suite 1300
Harrisburg, PA 17101

Rhode Island

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Rhode Island Department of Business Regulation.

Website: https://dbr.ri.gov/complaints-and-concerns

Phone: (401) 462-9500

Mailing Address:
Rhode Island Department of Business Regulation
1511 Pontiac Avenue
Cranston, RI 02920

South Carolina

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the South Carolina Attorney General’s Office, Consumer Protection Division.

Website: https://consumer.sc.gov/consumer-complaints

Phone: (803) 734-4200 | Toll-free: (800) 922-1594

Mailing Address:
South Carolina Attorney General’s Office
Consumer Protection Division
P.O. Box 11549
Columbia, SC 29211

South Dakota

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the South Dakota Division of Banking.

Website: https://dlr.sd.gov/banking/consumer_information/filing_complaints.aspx

Phone: (605) 773-3421

Mailing Address:
South Dakota Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, SD 57501

Tennessee

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Tennessee Department of Financial Institutions.

Website: https://www.tn.gov/tdfi/tdfi-consumers/consumer-resources/file-a-complaint.html

Phone: (615) 741-2236

Mailing Address:
Tennessee Department of Financial Institutions
312 Rosa L. Parks Avenue, 26th Floor
Nashville, TN 37243

Texas

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Texas Department of Banking.

Website: https://www.dob.texas.gov/consumer-information/how-file-complaint

Phone: (512) 475-1300 | Toll-free: (877) 276-5554

Mailing Address:
Texas Department of Banking
2601 North Lamar Boulevard
Austin, TX 78705

Utah

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Utah Department of Financial Institutions.

Website: https://dfi.utah.gov/consumer-services/consumer-complaints/

Phone: (801) 538-8830

Mailing Address:
Utah Department of Financial Institutions
324 South State Street, Suite 201
Salt Lake City, UT 84111

Vermont

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Vermont Department of Financial Regulation.

Website: https://dfr.vermont.gov/consumers/file-complaint

Phone: (802) 828-3307 | Toll-free: (888) 568-4547

Mailing Address:
Vermont Department of Financial Regulation
89 Main Street
Montpelier, VT 05620-3101

Virginia

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Virginia Bureau of Financial Institutions.

Website: https://scc.virginia.gov/pages/File-a-Complaint

Phone: (804) 371-9657

Mailing Address:
Virginia Bureau of Financial Institutions
1300 East Main Street
Richmond, VA 23219

Washington

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Washington State Department of Financial Institutions.

Website: https://dfi.wa.gov/consumers/file-complaint

Phone: (360) 902-8700

Mailing Address:
Washington State Department of Financial Institutions
P.O. Box 41200
Olympia, WA 98504-1200

West Virginia

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the West Virginia Division of Financial Institutions.

Website: https://dfi.wv.gov/Pages/ConsumerInformation.aspx

Phone: (304) 558-2294 | Toll-free: (877) 982-9148

Mailing Address:
West Virginia Division of Financial Institutions
900 Pennsylvania Avenue, Suite 306
Charleston, WV 25302

Wisconsin

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Wisconsin Department of Financial Institutions.

Website: https://dfi.wi.gov/Pages/ConsumerServices/Complaint.aspx

Phone: (608) 261-9555

Mailing Address:
Wisconsin Department of Financial Institutions
4822 Madison Yards Way, North Tower
Madison, WI 53705

Wyoming

If you still have an unresolved complaint regarding Fireblocks LLC’s money transmission activity, you may contact the Wyoming Division of Banking.

Website: https://wyomingbankingdivision.wyo.gov/consumer-resources/file-a-complaint
Phone: (307) 777-7797
Mailing Address:
Wyoming Division of Banking
122 West 25th Street, Suite E301
Cheyenne, WY 82002