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Location: United States

Site Reliability Engineer - West Coast

The world of digital assets is accelerating in speed, magnitude, and complexity, opening the door to new ways for leveraging the blockchain. Fireblocks’ platform and network provide the simplest and most secure way for companies to work with digital assets and it trusted by some of the largest financial institutions, banks, globally-recognized brands, and Web3 companies in the world, including BNY Mellon, BNP Paribas, ANZ Bank, Revolut, and thousands more. 

Want to build something new? Be one of the first members of our SRE team. Define processes and best practices. Work closely with R&D on how to design scalable solutions? We're establishing Fireblocks' first-ever Site Reliability Engineering (SRE) team, dedicated to enhancing the reliability and performance of our high-throughput SaaS platform.

 

Responsibilities:

  • Own the production infrastructure over AWS and Azure. Implement sustainable and scalable solutions with goals of improving availability and performance
  • Help Identify root causes for every incident and prevent incidents from ever happening again
  • Have alerts on symptoms and not on outages. Ensure all infrastructure and application alerts are “actionable” alerts and/or self-healing automation
  • Work closely with the R&D and Support: offering education and guidance on integration, support, and monitoring across the toolset
  • Everything as a code approach: Run our infrastructure with Ansible, Terraform, and Kubernetes
  • Document every action and turn it into repeatable actions and then into automation
  • Focus on the system's observability, availability, reliability, performance/latency, monitoring
  • Conduct periodic on-call duties and emergency response

Minimum Requirements:

  • At least 3+ years of experience as DevOps or SRE in a SaaS environment
  • Experience with Coding languages - Python/JavaScript/Bash, or similar
  • At least 3+ years of experience with Alerting & Monitoring systems such as DataDog Splunk / New Relic / Prometheus, or similar
  • Experience working with Linux systems from kernel to shell and beyond
  • Cloud systems such as AWS / Google cloud / Azure
  • Configuration management such as Ansible/Chef/Puppet
  • Experience with Docker, Kubernetes and Helm
  • SCM - Git/bitbucket/gitlab/Phabricator/gerrit
  • High Analytical & Troubleshooting skills - ability to solve complex problems
  • Strong verbal and written communication skills and a collaborative mindset
  • Ability to dive into detail while understanding the big picture

Nice-to-have: 

  • DataDog extensive experience, monitoring\dashboard expert
  • Participated in Kubernetes migration projects
  • Previous experience as a C++ or Node Developer
  • BSC in Computer Science or related technical certifications
  • Previous experience in cryptocurrencies \ blockchains - big advantage

 

Fireblocks' mission is to enable every business to easily and securely access digital assets and cryptocurrencies. In order to do that, we strongly believe our workforce should be as diverse as our clients, and this is why we embrace diversity and inclusion in all its forms. 

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